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• Distribution Centers make daily deliveries in Riverside Trucks to these areas:
  Miami D.C. - Dade ~ Broward ~ Palm Beach
  Tampa D.C. - Hillsborough ~ Pinellas ~ Pasco ~ Polk ~ Manatee ~ Sarasota
  Orlando D.C. - Orange

Riverside Truck deliveries are available to businesses that operate either a dock height or ground level receiving area. Residential, 2nd floor or higher and "inside" deliveries are not available via Truck.  UPS and FedEx will make Residential, 2nd floor or higher and "inside" deliveries, however additional charges will be applied if you require us to use these methods of delivery.

Freight Policy:

• WITHIN OUR TRUCK DELIVERY AREAS - $4.00 fuel surcharge on all "in stock" product orders of $150.00 (before taxes) or more. Orders under $150.00 will be charged an additional $15.00 delivery fee.
• OUTSIDE OUR TRUCK DELIVERY AREAS - Minimum order is $75 (before taxes) F.O.B. our closest Distribution Center or factory via common carrier or UPS. Orders of $75-149.99 will be subject to a small order handling fee of $7.00.  No C.O.D. orders.
• SPECIAL MILL DIRECT ORDERS - F.O.B. manufacturers' dock plus any handling fees charged by the factory.
• REPLACEMENT PARTS - The minimum order for spare or replacement parts for all of our equipment is $25.00 (before taxes) . Replacement parts orders under $150.00 will be subject to a small order handling fee of $7.00.

Payment Options:

• OPEN ACCOUNT - Net 30 days with approved credit. New customers must fill out a credit application and supply a copy of the company Annual Resale Certificate. Without this Certificate taxes will be added to invoices.                      
•  Please click here to get a copy of our credit application.
• CREDIT CARDS - MasterCard ~ VISA ~ American Express (US orders only)
• SPECIAL ORDER ITEMS - Deposit required.  Customers with established credit - 15% of the total amount (including taxes and freight charges). New Customers - 50% of total amount (including taxes and freight charges) with credit approval.
• INTERNATIONAL ORDERS - all payments must be made via wire transfer to our bank.  Please contact us for instructions.  email: International Sales@RiversidePaperCompany All International order must be a minimum of $250.00 USD
• TAXES - Florida Businesses must submit a Florida Resale Certificate annually.  If we do not have this certificate on file, we must charge sales tax.  Any products purchased for use within your business is subject to being taxed (pallet jacks, shelving, towels, tissue, etc.)

Product Warranty and Limitation of Remedies and Damages:

• Only such warranties as are made by the manufacturer of the goods are available to the buyer.
• Riverside Paper Co. Inc. ("Riverside") makes no warranty of any kind whatsoever, expressed or implied, including, but not limited to any implied warranty of merchantability or fitness of a particular purpose.
• Riverside shall not be liable under any circumstances for consequential or incidental damages, including, but not limited to labor costs or loss of profits arising in connection with the use of or inability to use products ordered and/or purchased from Riverside.
• Special order items may be shipped at +/- 10% of the ordered quantity.
• Corrugated Cartons and Poly Bags have a sizing tolerance of +/- ¼.
• Published price lists are subject to change without notice.
  
   

  Please visit our new web site to buy over 10,000 products on line: www.rpconline.com

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